Report templates
GA4 Report

GA4 Retention Report

Are users coming back? Returning visitors, revenue per user, and which sources drive the most valuable traffic. Delivered to Slack or email.

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What is a GA4 Retention Report?

The GA4 Retention Report is an automated Google Analytics 4 report focused on user retention and revenue quality. It shows returning users, average revenue per user (ARPU), total revenue, returning-user trends over time and a source-by-source breakdown of revenue and sessions — delivered to Slack or email.

Acquiring users is only half the story; this report tells you whether they come back and which sources bring the most valuable traffic. With monitoring included, a dip in returning users or revenue per user reaches you while there's still time to respond.

Inbox preview — this is what your team sees
G Go Insights
Weekly report · Mon 9:00 AM

GA4 Retention Report

Returning Users, ARPU, Total Revenue

Returning users over time (line chart)

Which traffic sources generate the most revenue

Each source showing users, ARPU, total revenue, sessions, and sessions per user

What's in this report

Key metrics at a glance

Returning Users, ARPU, Total Revenue

Trends

Returning users over time (line chart)

Revenue by source

Which traffic sources generate the most revenue

Source detail table

Each source showing users, ARPU, total revenue, sessions, and sessions per user

How it gets delivered

Slack Email Daily, weekly, or monthly

Pick the day and time. Send to one channel or multiple recipients.

What reports don't tell you

Reports tell you what happened. They're a snapshot of a period: last week, last month, yesterday. They're valuable for tracking progress, sharing with clients, and keeping teams aligned.

What they can't do is tell you when something changed between reports.

A weekly report delivered on Monday shows that a metric went up last week. It doesn't show that it doubled on Thursday afternoon. By the time you see it, four days have already passed.

The gap between reports is where problems grow unnoticed.

What can change between retention reports

  • Returning user rate drops after a password reset flow change
  • ARPU drops 25% after removing a premium product bundle
  • A previously high-value traffic source stops sending returning users
  • Revenue from direct traffic halves, suggesting a loyalty programme issue
  • Sessions per user drops across all sources simultaneously

These changes don't wait for your next report. They happen between cycles, outside office hours, over weekends, and after edits. A report can show the damage. It can't prevent it.

Monitoring

How teams stay ahead between reports

Many teams now pair scheduled reports with continuous monitoring. The report gives regular visibility. Monitoring watches the same metrics between reports and alerts the team when something changes.

The result: less manual dashboard checking, faster awareness when something shifts, and more confidence that nothing is slipping through between reporting cycles.

  • Continuous baselines. Each metric learns its own normal — what's typical for a Tuesday morning vs a Saturday night.
  • Severity ranking. Only deviations large enough to act on become alerts. Quiet days stay quiet.
  • Slack and email delivery. Reach the team where they already are. Same channels as the report.
See how monitoring works →
Active anomaly Between reports
CPC jumped 38% above the 14-day baseline overnight
Detected at 03:14. Two campaigns affected. Sent to #paid-search in Slack.
CPC
$3.42
Expected
$2.48
Change
+38%
CPC · 14 days Actual Expected
Why it matters: At this rate the campaign would exceed its weekly budget by Thursday. The next scheduled report won't arrive until Monday.

Get the report. Add the safety net.

Start with the retention report. Monitoring tracks the same metrics and alerts you between reports. Both included on every plan.

See how monitoring works →

GA4 Retention Report FAQ

What GA4 retention metrics are included?
Returning users, ARPU, total revenue, returning users over time, revenue by source, and a detailed source performance table.
Do I need ecommerce tracking enabled?
ARPU and revenue metrics require GA4 ecommerce or monetisation events to be configured. Returning users works regardless.
How far back does the retention data go?
The report covers the period since the last report. Historical trends are visible in the line chart.
Can I see retention by user segment?
The default template breaks down by first user source. You can customise to add other dimensions.
Is monitoring included?
Yes. Retention and revenue metrics are monitored for anomalies between reports.
Can I white-label this report?
Yes. Every report can be fully white-labelled with your own logo and colours, and delivered from your own custom domain so it arrives as your brand, not ours. You can white-label the dashboard too.

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Read reviews on: Capterra Capterra ★★★★★

Last updated: June 8, 2026